Which type of communication can involve emails and instant messages?

Prepare for the Alaska Certified Nursing Assistant Exam. Study using flashcards and multiple choice questions, each question includes hints and explanations. Be ready for your test!

Written communication encompasses the exchange of messages through written text, including emails and instant messages. This form of communication relies on the use of written words to convey information, ideas, and emotions to the recipient. In the healthcare setting, effective written communication is essential for documenting patient care, sending updates, and collaborating with other healthcare professionals, ensuring clarity and a permanent record of discussions.

Other forms of communication mentioned are distinct in their methods; nonverbal communication involves body language, gestures, and facial expressions rather than written or spoken words. Therapeutic communication focuses specifically on interactions that foster a supportive environment for patients, often involving verbal and nonverbal components intended to improve the patient's emotional and psychological well-being. Verbal communication typically refers to spoken words and dialogue between individuals, excluding written formats such as emails and instant messages.

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